If you’re heading abroad or returning to South Africa, there’s one travel cost you can skip. SARS has reminded travellers that they can submit their customs declaration for free on its website or official app, even if third-party services offer to do it for a fee.
Mpho Mojapelo / Pexels
This advisory comes in light of alarming reports that independent third-party providers are charging unsuspecting travellers to complete these declarations, potentially leading to unnecessary costs.
In a statement issued on Thursday, SARS firmly clarified that these third-party providers are not affiliated with the revenue service. ‘SARS is aware that independent third-party providers charge travellers to help complete Traveller Declarations. These providers are not affiliated with SARS, and their charges are not SARS fees,’ the statement noted.
The revenue service emphasised that all submissions can be made free of charge through its official website or the South African Traveller Management System (SATMS) MobiApp.
The Digital Traveller Declaration is integral to SARS’ Customs modernisation initiative, designed to streamline compliance for taxpayers and traders alike. By leveraging this online declaration, travellers can more easily meet their Customs obligations, while fostering SARS’ capability to manage border risks effectively.
Since 1 July 2026, it has been mandatory for travellers entering or leaving South Africa through air, land, sea, and rail ports of entry to submit an online Traveller Declaration, barring any applicable exceptions.
This initiative not only simplifies the process of declaring goods and currency but also provides a digital platform that enhances the overall efficiency of border management.
SARS has stressed that travellers should complete their declarations prior to embarking on their journeys and seek information or assistance from official channels, which are completely free of charge.
‘Travellers can avoid unnecessary costs by submitting their Traveller Declaration free of charge through official SARS channels. Third-party assistance is optional, and independent providers’ charges are not SARS fees,’ the statement further clarified.
For those looking to navigate this process smoothly, visiting the SARS website is encouraged for official information and access to the Traveller Declaration service.
Originally published via Cape {town} Etc
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