At TRAC, we prioritise proactive measures over reactive responses. As part of our commitment to ensuring the safety and efficiency of the Maputo Corridor, we conduct daily route patrols.
These patrols are carried out by our dedicated road patrol and emergency response units, aptly known as TRACAssist.
TRACAssist, together with the TRAC Helpdesk, is available 24/7/365 to assist road users with emergencies, incidents or queries along the Maputo
Corridor.
TRAC with you every kilometre of the way
Trans African Concession (TRAC), manages the TRAC N4 Route from Solomon Mahlangu off-ramp in Tshwane Gauteng to the Maputo Port in Mozambique. This 570km-long toll road is aBOT (Build, Operate and Transfer) and is also the only international toll concession in Southern Africa. TRAC has a 30-year concession with the South African and Mozambican national roads agencies – SANRAL and ANE respectively – which was signed in 1997. As the concessionaire of the TRAC N4 Route (aka Maputo Corridor), TRAC must develop and maintain it to such an extent that improves and facilitates the stimulation of trade and investment in its regions
– namely Gauteng, Mpumalanga, and Mozambique. This is made possible through the funds generated from toll fees from the six mainline and four ramp plazas that TRAC manages and operates along the route. They are:
South Africa
- Mainline Plazas
- Diamond Hill Plaza
- Middelburg Plaza
- Machado Plaza
- Nkomazi Plaza
- Ramp Plazas
- Ekandustria Ramp Plaza
- Valtaki Ramp Plaza
- Cullinan Ramp Plaza
- Donkerhoek Ramp Plaza
- MOZAMBIQUE
- Mainline Plazas
- Moamba Plaza
- Maputo Plaza
Continuous maintenance, expansion and rehabilitation of the Maputo Corridor will result in the South African and Mozambican governments (the legal owners of the road), will be given back an essentially ‘new road’ at the end of the concession in 2028. The TRAC N4 Route has been designed to
world class standards with a focus on safety, convenience, and ease of travel.
The route signage, road surface and road markings are of the highest quality to ensure motorists can travel with peace of mind. Safety is one of our priorities and for this reason we put immense effort into ensuring a safe road for all our road users.
We monitor our road closely and take corrective action to improve road safety at prominent accident spots, working together with law enforcement authorities as well as Emergency Services personnel and other important stakeholders.
We believe in being proactive, rather than reactive, and therefore also conduct daily route patrols. These are handled by TRAC’s road patrol and emergency response units aptly called TRACAssist. These units, together with the TRAC 24-hour Helpdesk are available 24/7/365 to assist road users with emergencies, incidents, or queries throughout the Maputo Corridor.
The TRAC Helpdesk is a core element of our operations both in South Africa and Mozambique. This department, based in the capital of Mpumalanga – Mbombela – is the link between the road users and the different departments of the company. It also facilitates communication between TRACAssist, state and private emergency assistance stakeholders and road users.
In the event of an incident, accident or breakdown along the TRAC N4 Route, the TRAC 24-hour Helpdesk can be contacted at any time of the day or night, for assistance. The agents on duty will dispatch the appropriate roadside assistance and/or accident response teams. Due to our close ties to other emergency services stakeholders we also in directly contact with such to ensure that additional assistance is delivered to road users in need.
In view of this it is advisable to keep TRAC’s helpdesk contact details close by when travelling on the Maputo Corridor. These contact details are as follows:
TRAC Helpdesk South Africa
- Toll-free: 0800 87 22 64
- Mobile: 082 881 4444
- Email: [email protected]
TRAC Helpdesk Mozambique
- Toll-free: 800 9022
- Email: [email protected]
Follow us on social media for more travel news, inspiration, and guides. You can also tag us to be featured.
TikTok | Instagram | Facebook | Twitter
ALSO READ:
Movement is a right: Amputee riders take on the 2026 Cape Epic
