From 2 February 2026, CapeNature will move five of its popular Western Cape reserves to a fully cashless payment system.
Robberg Nature Reserve/Sudarshan Bhat/Unsplash
The new approach will apply to Robberg Nature Reserve and Keurbooms Nature Reserve in Plettenberg Bay, Stony Point Nature Reserve in Betty’s Bay, Bird Island Nature Reserve in Lambert’s Bay, and Walker Bay Nature Reserve near Hermanus.
According to The South African, the shift forms part of CapeNature’s effort to modernise transactions, improve visitor efficiency and reduce cash handling in remote areas. Visitors will soon swap cash payments for card, mobile and online options as the organisation steps into a faster, cleaner digital era.
From February 2026, all payments at the listed reserves will be made using debit or credit cards, mobile payment platforms or pre-bookings. Cash will no longer be accepted.
According to CapeNature’s Chief Executive Officer, Ashley Naidoo, this move is designed to create a more secure and efficient experience for visitors. Naidoo added that while there may be some early adjustments, visitors are encouraged to be prepared and patient as the system is rolled out.
The new cashless system aligns with international best practices for sustainable tourism management and supports CapeNature’s ongoing digital transformation strategy.
For travellers and day visitors, the change means shorter queues at entry gates and smoother transactions. It is especially useful in areas with limited access to ATMs or mobile signal.
Visitors who prefer paying in cash or who rely on it exclusively will need to plan ahead. Online bookings are now more important than ever for those planning a day trip or extended stay at one of the affected reserves.
From an operational standpoint, CapeNature will reduce its exposure to cash-handling risks and the administrative load that comes with it. This will allow staff to focus more on conservation and improving the visitor experience.
Tips for Visitors
- Make sure your card or mobile payment app is working and ready before your visit.
- Book online in advance to secure your entry and avoid any issues at the gate.
- Keep proof of payment and your booking confirmation on hand, especially if visiting areas with poor connectivity.
- If you are visiting in a group and usually pay together, plan ahead and divide payments by card.
- Check CapeNature’s official website for the latest updates or new reserves that may adopt the same system in future.
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